CSCW Reading List

 

 

Have Copies

> indicates in annotated bibliography of January 1998

* indicates annotated bibliographic entry written

 

 

Abdul-Gader, Abdulla (1996). "The Impact of User Satisfaction on Computer-Mediated Communication Acceptance: A Causal Path Model," Information Resources Management Journal, 9(1): 17-26.

 

Abel, Mark J. (1990). "Experiences in an Exploratory Distributed Organization," in Intellectual Teamwork: Social and Technological Foundations of Cooperative Work, Jolene Galegher, Robert E. Kraut and Carmen Egido (Eds.), Erlbaum, Hillsdale, NJ: 489-510.

 

Ackerman, Mark S. and Leysia Palen (1996). "The Zephyr Help Instance: Promoting Ongoing Activity in a CSCW System," Proceedings CHI96.

 

Alavi, Maryam (1994). "Computer-Mediated Collaborative Learning: An Empirical Evaluation," MIS Quarterly, June 1994: 159-174.

 

>Ambe, Mioko and Andrew Monk (1997). "Criteria for Effective Groupware 2," Proceedings CHI97.

 

>Andriessen, J. H. Erik (1996). "The Why, How and What to Evaluate of Interaction Technology: A Review and Proposed Integration," in CSCW Requirements and Evaluation, Peter Thomas (ed.), Springer Verlag, New York: 107-124.

 

Applegate, Lynda M. (1992). "A Case Study in the Assimilation of Technology Support for Teams," in Computer Augmented Teamwork: A Guided Tour, R. Bostram, R. Watson and S.T. Kinney (eds.), Van Nostrand Reinhold, New York: 34-62.

 

Attewell, Paul and James Rule (1988). "Computing and Organizations: What We Know and What We Don’t Know," in Computer Supported Cooperative Work: A Book of Readings, Irene Greif (ed.), Morgan Kaufmann, San Mateo, CA: 557-579.

 

>Baecker, Ronald M. (ed.) (1993). in Readings in Groupware and Computer Supported Cooperative Work: Assisting Human-Human Collaboration, Morgan Kaufmann, San Mateo, CA.

 

>Baecker, Ronald M. (1993). "The Future of Groupware for CSCW" in Readings in Groupware and Computer Supported Cooperative Work: Assisting Human-Human Collaboration, Ronald M. Baecker (ed.), Morgan Kaufmann, San Mateo, CA: 851-853.

 

Bannon, L. and K. Schmidt (1991). "CSCW: Four Characters in Search of a Context," in Studies in Computer Supported Cooperative Work, J.M. Bowers and S.D. Benford (eds.), North Holland, New York, pp. 3-16. [also in Baecker: 50-56]

 

>Bellotti, Victoria, and Sara Bly (1996). "Walking Away from the Desktop Computer: Distributed Collaboration and Mobility in a Product Design Team, Proceedings of the Conference on Computer Supported Cooperative Work 1996: 209-218.

 

*Benbasat, I. and L. Lim (1993). "The Effects of Group, Task, Context, and Technology Variables on the Usefulness of Group Support Systems: A Meta-Analysis of Experimental Studies," Small Group Research, 24(4): 430-462.

 

>Berge, Zane and M.P Colllins (eds.) (1995). Computer Mediated Communication and the Online Classroom, Hampton Press, Cresskill NJ.

 

Berge, Zane and Mauri Collins (1995). "Computer-Mediated Communication and the Online Classroom: Overview and Perspectives," Computer Mediated Communication Magazine, 2(2): 6-?.

 

>Berlin, Lucy M. and Robin Jeffries (1992). "Consultants and Apprentices: Observations about Learning and Collaborative Problem Solving," Proceedings of the Conference on Computer Supported Cooperative Work 1992: 130-137.

 

Bikson, Tora K. and J.D. Eveland (1990). "The Interplay of Work Group Structures and Computer Support," in Intellectual Teamwork: Social and Technological Foundations of Cooperative Work, Jolene Galegher, Robert E. Kraut and Carmen Egido (Eds.), Erlbaum, Hillsdale, NJ: 245-290.

 

Blomberg, Jeanette L. (1988). "The Variable Impact of Computer Technologies on the Organization of Work Activities," in Computer Supported Cooperative Work: A Book of Readings, Irene Greif (ed.), Morgan Kaufmann, San Mateo, CA: 771-781.

 

Boland, Richard J., Jr., Anil K. Maheshwari, Dov Te’eni, David G. Schwartz, and Ramkrishnan V. Tenkasi (1992). "Sharing Perspectives in Distributed Decision Making," Proceedings of the Conference on Computer Supported Cooperative Work 1992: 306-313.

 

*Bordia, Prashant (1997). "Face-to-Face Versus Computer-Mediated Communication: A Synthesis of the Experimental Literature," The Journal of Business Communication, 34(1): 99-118.

 

>Bostram, R., R. Watson, and S.T. Kinney (eds.) (1992). Computer Augmented Teamwork: A Guided Tour, Van Nostrand Reinhold, New York.

 

>Bostrom, Robert P. and Robert Anson (1992). "The Face-to-Face Electronic Meeting: A Tutorial," in Computer Augmented Teamwork: A Guided Tour, R. Bostram, R. Watson and S.T. Kinney (eds.), Van Nostrand Reinhold, New York: 16-33.

 

Bowers, John, James Pycock and Jon O’Brien (1996). "Talk and Embodiment in Collaborative Virtual Environments," Proceedings CHI96.

 

Bowers, John (1995). "Making It Work: A Field Study if a ‘CSCW Network’," The Information Society, 11(3):189-208. [also in CSCW ’94 - earlier version?]

 

Brothers, Laurence, Jim Hollan, Jakob Nielsen, Scott Stornetta, Steve Abney, George Furnas, and Michael Littman (1992). "Supporting Informal Communication Via Ephemeral Interest Groups," Proceedings of the Conference on Computer Supported Cooperative Work 1992: 84-90.

 

>Bullen, Christine V. and John L. Bennett (1991). "Groupware in Practice: An Interpretation of Work Experiences," in Computerization and Controversy, Rob Kling (ed.), Academic Press, San Diego, CA. [also in Baecker 1993, Marca 1992]

 

Bullen, Christine V. and John L. Bennett (1990). "Learning from User Experience with Groupware," Proceedings of the Conference on Computer Supported Cooperative Work 1990: 291-302.

 

>Cannon-Bowers, Janis A., Eduardo Salas, and Sharolyn Converse (1993). "Shared Mental Models in Expert Team Decision Making," in Individual and Group Decision Making: Current Issues, N. John Castellan (ed.), Erlbaum, Hillsdale, NJ: 221-246.

 

>Carlson, John R. and Robert W. Zmud (1994). "Channel Expansion Theory: A Dynamic View of Media and Information Richness Perceptions," Academy of Management Best Papers Proceedings 1994.

 

Carswell, Linda (1997). "Teaching via the Internet: The Impact of the Internet as a communication medium on Distance Learning Introductory Computing Students," Proceedings of the Conference on Integrating Technology into Computer Science Education 1997, SIGCSE Bulletin, 29(3): 1-5.

 

*Chidambaram, Laku (1996). "Relational Development in Computer-Supported Groups," MIS Quarterly, 20(2): 143-166.

 

Chidambaram, Laku and Beth Jones (1993). "Impact of Communication Medium and Computer Support on Group Perceptions and Performance: A Comparison of Face-to-Face and Dispersed Meetings," MIS Quarterly, 17(4): 465-491.

 

>Chidambaram, L., R.P. Bostrom, and B.E.Wynne (1991). "A Longitudinal Study of the Impact of Group Decision Support Systems on Group Development," Journal of Management Information Systems, 7(3):7-25.

 

Clement, Andrew (1990). "Cooperative Support for Computer Work: A Social Perspective on the Empowering of End Users," Proceedings of the Conference on Computer Supported Cooperative Work 1990: 223-236. [also in Baecker 1993]

 

Cockburn, A.J.G. and H. Thimbleby (1991). "A Reflexive Perspective of CSCW," ACM SIGCHI Bulletin, 23(3):63-68.

 

>Cole, Paul and Judith Nast-Cole (1992). "A Primer on Group Dynamics for Groupware Developers," in Groupware: Software for Computer-Supported Cooperative Work, David Marca and Geoffrey Bock (eds.), IEEE Computer Society Press, Los Alamitos, CA: 44-57.

 

>Conklin, E. Jeffrey (1992). "Capturing Organizational Memory," in Readings in Groupware and Computer Supported Cooperative Work: Assisting Human-Human Collaboration, Ronald M. Baecker (ed.), Morgan Kaufmann, San Mateo, CA: 561-565.

 

Contractor, Nashir S. (1994). "Self Organizing Systems Perspective in the Study of Organizational Communication," in New Approaches to Organizational Communication, Branizlav Kovacic (ed.), State University of New York Press, Albany NY.

 

>December, John (1997). "Notes on Defining Computer Mediated Communication," Computer Mediated Communication, 4(1), January 1997.

 

*Dennis, Alan R., Jay F. Nunamaker, Jr., and Douglas R. Vogel (1991). "A Comparison of Laboratory and Field Research in the Study of Electronic Meeting Systems," Journal of Management Information Systems, 7(3):107-135.

 

DeSanctis, G. and M. Poole (1994). "Capturing the Complexity in Advanced Technology Use: Adaptive Structuration Theory," Organization Science, 5(2): 121-147.

 

Dubs, Shelli and Stephen C. Hayne (1992). "Distributed Facilitation: A Concept Whose Time Has Come?" Proceedings of the Conference on Computer Supported Cooperative Work 1992: 314-321.

 

>Eason, Ken and Wendy Olphert (1996). "Early Evaluation of the Organizational Implications of CSCW Systems," in CSCW Requirements and Evaluation, Peter Thomas (ed.), Springer Verlag, New York: 75-89.

 

>Easterbrook, Steve (1996). "Coordination Breakdowns: How Flexible is Collaborative Work," in CSCW Requirements and Evaluation, Peter Thomas (ed.), Springer Verlag, New York: 91-106.

 

>Ellis, C.A., S.J. Gibbs, and G.L. Rein (1991), "Groupware: Some Issues and Experiences," Communications of the ACM, 34(1):38-58. [also in Marca and Bock 1992]

 

Ellsworth, Jill H. (1995). "Using Computer-Mediated Communication in Teaching University Courses," in Computer-Mediated Communication and the Online Classroom vol. 1, Zane L. Berge and Mauri P. Collins (eds.), Hampton Press, Cresskill, NJ: 29-36.

 

Fafchamps, Danielle (1993). "Ethnographic Workflow Analysis: Specifications for Design," in Readings in Groupware and Computer Supported Cooperative Work: Assisting Human-Human Collaboration, Ronald M. Baecker (ed.), Morgan Kaufmann, San Mateo, CA.

 

>Ferris, Pixy (1997). "What Is CMC: An Overview of Scholarly Definitions," Computer Mediated Communication Magazine, ?????? (January 1997).

 

>Finholt, Tom and Lee S. Sproull (1990). "Electronic Groups at Work," Organization Science, 1(1):41-64. [also in Baecker 1993:431-442]

 

>Finholt, Tom, Lee Sproull, and Sara Kiesler (1990). "Communication and Performance in Ad Hoc Task Groups," in Intellectual Teamwork: Social and Technological Foundations of Cooperative Work, Jolene Galegher, Robert E. Kraut and Carmen Egido (Eds.), Erlbaum, Hillsdale, NJ: 291-325.

 

>Fitzpatrick, Geraldine, Simon Kaplan, and Tim Mansfield (1996). "Physical Spaces, Virtual Places and Social Worlds: A study of Work in the Virtual," Proceedings of the Conference on Computer Supported Cooperative Work 1996: 334-343.

 

Francik, Ellen, Susan Ehrlich Rudman, Donna Cooper and Stephen Levine (1994). "Putting Information to Work: Adoption Strategies for Multimedia Communication Systems," Communications of the ACM, 34(12):53-63.

 

Fulk, Janet and Geraldine DeSanctis (1995). "Electronic Communication and Changing Organizational Forms," Organization Science, 6(4): 337-349.

 

>Gabarro, John J. (1990). "The Development of Working Relationships," in Intellectual Teamwork: Social and Technological Foundations of Cooperative Work, Jolene Galegher, Robert E. Kraut and Carmen Egido (Eds.), Erlbaum, Hillsdale, NJ: 79-110.

 

Galegher, Jolene and Robert E. Kraut (1992). "Computer-Mediated Communication and Collaborative Writing: Media Influence and Adaptation to Communication Constraints," Proceedings of the Conference on Computer Supported Cooperative Work 1992: 155-162.

 

>Galegher, Jolene, Robert E. Kraut and Carmen Egido (1990). Intellectual Teamwork: Social and Technological Foundations of Cooperative Work, Erlbaum, Hillsdale, NJ.

 

Galegher, Jolene and Robert E. Kraut (1990). "Computer Mediated Communication for Intellectual Teamwork: A Field Experiment in Group Writing," Proceedings of the Conference on Computer Supported Cooperative Work 1990: 65-78.

 

>Garton, L. and B. Wellman (1995). "Social Impacts of Electronic Mail in Organizations: A Review of the Research Literature," Communication Yearbook, 18:434-53.

 

>Gash, Debra C. and Wanda J. Orlikowski (1991). "Changing Frames: Towards an Understanding of Information Technology and Organizational Change," Academy of Management Best Papers Proceedings, Academy of Management, Miami Beach, FL, pp. 189-193.

 

>Greenberg, Saul (ed.) (1991). Computer Supported Cooperative Work and Groupware, Academic Press, San Diego.

 

>Greif, Irene (ed.) (1988). Computer Supported Cooperative Work: A Book of Readings, Morgan Kaufmann, San Mateo, CA.

 

>Grudin, Jonathan and Steven Poltrock (1996). "CSCW, Groupware, and Workflow: Experiences, State of Art, and Future Trends," Proceedings of CHI96.

 

>Grudin, J. (1994). "Groupware and Social Dynamics. Eight Challenges for Developers," Communications of the ACM, 37(1):93-105.

 

>Grudin, Jonathan (1994). "Computer Supported Cooperative Work: History and Focus," Computer, 27(5), 19-26.

 

Grudin, Jonathan (1992). "Why CSCW Applications Fail: Problems in the Design and Evaluation of Organizational Interfaces," in Groupware: Software for Computer-Supported Cooperative Work, David Marca and Geoffrey Bock (eds.), IEEE Computer Society Press, Los Alamitos, CA: 552-560.

 

>Grudin, J. (1991). "Computer Supported Cooperative Work: Introduction," Communications of the ACM, 34(12):30-34.

 

Grudin, Jonathan (1990). "Groupware and Cooperative Work: Problems and Prospects," in Readings in Groupware and Computer Supported Cooperative Work: Assisting Human-Human Collaboration, Ronald M. Baecker (ed.), Morgan Kaufmann, San Mateo, CA.

 

*Gruenfeld, Deborah H., Elizabeth A. Mannix, Katherine Y. Williams, and Margaret A. Neale (1996). "Group Composition and Decision Making: How Member Familiarity and Information Distribution Affect Process and Performance," Organizational Behavior and Human Decision Processes, 67(1): 1-15.

 

>Gutek, Barbara A. (1990). "Work Group Structure and Information Technology: A Structural Contingency Approach," in Intellectual Teamwork: Social and Technological Foundations of Cooperative Work, Jolene Galegher, Robert E. Kraut and Carmen Egido (Eds.), Erlbaum, Hillsdale, NJ: 63-78.

 

>Gutwin, Carl and Saul Greenberg (1996). "Workspace Awareness for Groupware," Proceedings of CHI96.

 

Harper, Richard H.R. (1992). "Looking at Ourselves: An Examination of the Social Organisation of Two Research Laboratories," Proceedings of the Conference on Computer Supported Cooperative Work 1992: 330-337.

 

Hightower, Ross and Luftus Sayeed (1995). "The Impact of Computer-Mediated Communication Systems on Biased Group Discussion," Computers in Human Behavior, 11(1): 33-44.

 

>Hiltz, Starr Roxanne and Barry Wellman (1997). "Asynchronous Learning Networks as a Virtual Classroom," Communications of the ACM, 40(9): 44-49.

 

Hiltz, S.R. and M. Turoff (1993). The Network Nation: Human Communication via Computer, MIT Press, Cambridge. MA.

 

>Hiltz, S.R., K. Johnson, and M. Turoff (1986). "Experiments in Group Decision Making: Communication Process and Outcome in Face to Face Versus Computerized Conferences," Human Communication Research, 13(2):225-52.

 

>Hindus, Debby, Mark S. Ackerman, Scott Mainwaring, and Brian Starr (1996). "Thunderwire: A Field Study of an Audio-Only Media Space," Proceedings of the Conference on Computer Supported Cooperative Work 1996: 238-247.

 

>Hollan, Jim and Scott Stornetta (1992). "Beyond Being There," in Readings in Groupware and Computer Supported Cooperative Work: Assisting Human-Human Collaboration, Ronald M. Baecker (ed.), Morgan Kaufmann, San Mateo, CA.

 

*Hollingshead, Andrea B., Joseph E. McGrath, and Kathleen M. O’Connor (1993). "Group Task Performance and Communication Technology," Small Group Research, 24(3): 307-333.

 

>Holmes, Michael E. (1995). "Don’t Blink Or You’ll Miss It: Issues in Electronic Mail Research," Communication Yearbook, 18: 454-463.

 

Horvath, A.F. and J. Fulk (1994). "Information Technology and the Prospects for Organizational Transformation," in New Approaches to Organizational Communication, Branizlav Kovacic (ed.), State University of New York Press, Albany NY, pp. 117-141.

 

>Hymes, Charles McLaughlin and Gary M. Olson (1992). "Unblocking Brainstorming Through the Use of a Simple Group Editor," Proceedings of the Conference on Computer Supported Cooperative Work 1992: 99-106.

 

>Isaacs, Ellen A., John C. Tang, and Trevor Morris (1996). "Piazza: A Desktop Environment Supporting Impromptu and Planned Interactions," Proceedings of the Conference on Computer Supported Cooperative Work 1996: 315-324.

 

>Johansen, Robert (1992). "An Introduction to Computer-Augmented Teamwork," in Computer Augmented Teamwork: A Guided Tour, R. Bostrom, R. Watson, and S. Kinney (eds.), Van Nostran Reinhold, New York: 5-15.

 

>Johnson-Lenz, Peter and Trudy Johnson-Lenz (1991). "Post-mechanistic Groupware Primitives: Rhythms, Boundaries and Containers," in Computer-Supported Cooperative Work and Groupware, Saul Greenberg (ed.), Academic Press, San Mateo, CA: 271-293.

 

Kayany, Joseph M., C. Edward Wotring, and Edward J. Forrest (1996). "Relational Control and Interactive Media Choice in Technology-Mediated Communication Situations," Human Communication Research, 22(3): 399-421.

 

Kelly, J.R. and J.E. McGrath (1985). "Effects of Time Limits and Task Types on Task Performance and Interaction of Four-Person Groups," Social Psychology, 49(2): 395-407.

 

Kiesler, Sara and Lee Sproull (1992). "Group Decision Making and Communication Technology," Organizational Behavior and Human Decision Processes, 52: 96-123.

 

>Kiesler, Sara, Jane Siegel and Timothy W. McGuire (1988). "Social Psychological Aspects of Computer-Mediated Communication," in Computer Supported Cooperative Work: A Book of Readings, Irene Greif (ed.), Morgan Kaufmann, San Mateo, CA: 657-682.

 

>King, Ruth C. (1991). "The Effects of Communication Technology on Group Collaboration," Academy of Management Best Papers Proceedings 1991.

 

Kling, Rob (1991). "Cooperation, Coordination and Control in Computer-Supported Work," Communications of the ACM, 34(12):83-88.

 

Kling, Rob and Jonathan P. Allen (1996). "Can Computer Science Solve Organizational Problems? The Case for Organizational Informatics," in Computerization and Controversy: Value Conflicts and Social Choices, Rob Kling (ed.), Academic Press, San Diego, CA: 261-276.

 

Kling, Rob and Tom Jewett (1994). "The Social Design of Worklife with Computers and Networks: An Open Natural Systems Perspective," in Advances in Computers v. 39,

Marshall Yovits, ed., Academic Press, Orlando, FL, pp. 239-293.

[http://www.ics.uci.edu/~kling/worknt.html]

 

>Kovacic, B. (ed.) (1994). New Approaches to Organizational Communication, SUNY Press, Albany, NY.

 

>Krauss, Robert M. and Susan R. Fussell (1990). "Mutual Knowledge and Communicative Effectiveness," in Intellectual Teamwork: Social and Technological Foundations of Cooperative Work, Jolene Galegher, Robert E. Kraut and Carmen Egido (Eds.), Erlbaum, Hillsdale, NJ: 111-145.

 

>Kraut, Robert E., Robert S. Fish, Robert W. Root, and Barbara L. Chalfonte (1990). "Informal Communication in Organizations: Form, Function and Technology," in Readings in Groupware and Computer Supported Cooperative Work: Assisting Human-Human Collaboration, Ronald M. Baecker (ed.), Morgan Kaufmann, San Mateo, CA, 1993.

 

>Kraut, Robert E., Carmen Egido and Jolene Galegher (1990). "Patterns of Contact and Communication in Scientific Research Collaboration," in Intellectual Teamwork: Social and Technological Foundations of Cooperative Work, Jolene Galegher, Robert E. Kraut and Carmen Egido (Eds.), Erlbaum, Hillsdale, NJ: 149-171.

 

Kurland, Tania and Paul Barber (1996). "User Requirements from a Group Perspective: The Case of Distance Learning Mediated by Computer Conferencing," in CSCW Requirements and Evaluation, Peter Thomas (ed.), Springer Verlag, New York: 49-74.

 

Kydd, Christine T. and Diane L. Ferry (1996). "Electronic Mail and New Methods for Measuring Media Richness." [http://hsb.baylor.edu/ramsower/acis/papers/kydd.htm]

 

Kyng, Morten (1994). "Designing for Cooperation: Cooperating in Design," Communications of the ACM, 34(12):65-73.

 

Laughlin, Patrick R., John S. Chandler, Ellen I. Shupe, Vicki J. Magley, and Lorne G. Hulbert (1995). "Generality of a Theory of Collective Induction: Face-to-Face and Computer-Mediated Interaction, Amount of Potential Information, and Group versus Member Choice of Evidence," Organizational Behavior and Human Decision Processes, 63(1): 98-111.

 

>Lea, Martin and Russell Spears (1991). "Computer-mediated communication, de-individuation and group decision-making," International Journal of Man-Machine Studies, 34:283-301. [also in Greenberg 1991]

 

>Lindstaedt, Stefanie N. (1996). "Towards Organizational Learning: Growing Group Memories in the Workplace," Proceedings of CHI96.

 

>Lloyd, Peter and Roger Whitehead (eds.) (1996). Transforming Organizations through Groupware: Lotus Notes in Action, Springer-Verlag, New York.

 

>Losada, Marcial, Pedro Sanchez and Elizabeth E. Noble (1990). "Collaborative Technology and Group Process Feedback: Their Impacts on Interactive Sequences in Meetings," Proceedings of the Conference on Computer Supported Cooperative Work 1990: 53-64.

 

Luff, Paul, Christian Heath and David Greatbatch (1992). "Tasks-in-interaction: paper and screen based documentation in collaborative activity," Proceedings of the Conference on Computer Supported Cooperative Work 1992: 163-170.

 

Mackay, Wendy E. (1992). "Diversity in the Use of Electronic Mail: A Preliminary Inquiry," in Groupware: Software for Computer-Supported Cooperative Work, David Marca and Geoffrey Bock (eds.), IEEE Computer Society Press, Los Alamitos, CA: 404-421.

 

Malone, Thomas W. and Kevin Crowston (1990). "What is Coordination Theory and How Can It Help Design Cooperative Work Systems?" Proceedings of the Conference on Computer Supported Cooperative Work 1990: 357-370.

 

>Mandviwalla, Munir and Lorne Olfman, (1994). "What Do Groups Need? A Proposed Set of Generic Groupware Requirements," ACM Transactions on Computer-Human Interaction, 1(3):245-268.

 

>Marca, David and Geoffrey Bock (eds.) (1992). Groupware: Software for Computer Supported Cooperative Work, IEEE Computer Society Press, Los Alamitos, CA.

 

>Mark, Gloria, Jorg M. Haake, and Norman A. Streitz (1996). "Hypermedia Structures and the Division of Labot in Meeting Room Collaboration," Proceedings of the Conference on Computer Supported Cooperative Work 1996: 170-179.

 

>Markus, M. Lynne (1994). "Finding a Happy Medium: Explaining the Negative Effects of Electronic Communication on Social Life at Work, ACM Transactions on Information Systems, 12(2):119-149.

 

>Markus, M. Lynne (1992). "Asynchronous Technologies in Small Face-to-Face Groups," Information Technology and People, 6(1):29-48.

 

>Markus, M. Lynne (1994). "Electronic Mail as the Medium of Managerial Choice," Organization Science, 5(4):502-527.

 

Markus, M. Lynne and Terry Connolly (1990). "Why CSCW Applications Fail: Problems in the Adoption of Interdependent Work Tools," Proceedings of the Conference on Computer Supported Cooperative Work 1990: 371-380.

 

Markus, M. Lynne (1984). Systems in Organizations, Pitman, Boston.

 

McCollom, M. (1990). "Reevaluating Group Development: A Critique of Familiar Models," in Groups in Context, J. Gillette and M. McCollom (eds.), Addison-Wesley, Reading, MA: 133-154.

 

>McDaniel, Susan E. and Tom Brinck (1997). "Awareness in Collaborative Systems," Proceedings of CHI97.

 

>McDaniel, Susan (1996). "Providing Awareness Information to Support Transitions in Remote Computer-Mediated Collaboration," Proceedings of CHI96.

 

>McDaniel, Susan E., Gary M. Olson, and Joseph C. Magee (1996). "Identifying and Analyzing Multiple Threads in Computer-Mediated and Face-to-Face Conversations," Proceedings of the Conference on Computer Supported Cooperative Work 1996: 39-47.

 

McGrath, Joseph (1991). "Time, interaction, and performance (TIP)," Small Group Research, 22(2):147-175.

 

>McGrath, Joseph E. (1990). "Time Matters in Groups," in Intellectual Teamwork: Social and Technological Foundations of Cooperative Work, Jolene Galegher, Robert E. Kraut and Carmen Egido (Eds.), Erlbaum, Hillsdale, NJ: 23-61.

 

McInerney, C. (1994). "CMC and the Virtual Classroom," in Computer Mediated Communications and the Online Classroom in Distance Education, Z. Berge and M. Collins (eds.), Hampton Press, Cresskill, NJ.

 

>Miranda, S.M. (1994). "Avoidance of Groupthink: Meeting Management Using Group Support Systems," Small Group Research, 25:105-136.

 

*Miranda, Shaila M. and Robert P. Bostrom (1994). "The Impact of Group Support Systems on Group Conflict and Conflict Management," Journal of Management Information Systems, 10(3):63-95.

 

>Monk, Andrew, John McCarthy, Leon Watts and Owen Daly-Jones (1996). "Measures of Process," in CSCW Requirements and Evaluation, Peter Thomas (ed.), Springer Verlag, New York: 125-139.

 

Nelson, Kay M. and Jay G. Cooprider (1996). "The Contribution of Shared Knowledge to IS Group Performance," MIS Quarterly, December 1996: 409-429.

 

Nunamaker, J.F., A.R. Dennis, J.S. Valacich, D.R. Vogel and J.F. George (1991). "Electronic Meeting Systems to Support Group Work," Communications of the ACM, 34(7):40-61. [also in Marca and Bost 1992 and Baecker 1993:718-739]

 

Nunamaker, Jay, Doug Vogel, Alan Heminger, and Ben Martz (1989). "Experiences at IBM with Group Support Systems: A Field Study," in Readings in Groupware and Computer Supported Cooperative Work: Assisting Human-Human Collaboration, Ronald M. Baecker (ed.), Morgan Kaufmann, San Mateo, CA: 740-753.

 

Ocker, Rosalie, Starr Roxanne Hiltz, Murray Turoff, and Jeffy Fjermestad (1996). "The Effects of Distributed Group Support and Process Structuring on Software Requirements Development Teams: Results on Creativity and Quality," Journal of Management Information Systems, 12(3):127-153.

 

>Okamura, Kazuo, Masayo Fujimoto, Wanda J. Orlikowski and JoAnne Yates (1995). "Helping CSCW Applications Succeed: The Role of Mediators in the Context of Use," The Information Society, 11(3):157-172. Also in Proceedings of the Conference on Computer Supported Cooperative Work 1994, Association of Computing Machinery.

 

Olaniran, Bolanle A. (1994). "Group Performance in Computer-Mediated and Face-to-Face Communication Media," Management Communication Quarterly, 7(3): 256-281.

 

>Olson, Judith S. and Stephanie Teasley (1996). "Groupware in the Wild: Lessons Learned from a Year of Virtual Collocation," Proceedings of the Conference on Computer Supported Cooperative Work 1996: 419-427.

 

Orlikowski, Wanda J. and J. Debra Hofman (1997). "An Improvisational Model for Change Management: The Case of Groupware Technologies," Sloan Management Review, Winter 1997: 11-21.

 

Orlikowski, Wanda J. (1992). "The Duality of Technology: Rethinking the Concept of Technology in Organizations," Organization Science, 3(3): 398-427.

 

Orlikowski, Wanda J. and Jack J. Baroudi (1991). "Studying Information Technology in Organizations: Research Approaches and Assumptions," Information Systems Research, 2(1):1-28.

 

Orlikowski, Wanda J. and Daniel Robey (1991). "Information Technology and the Structuring of Organizations," Information Systems Research, 2(2):143-169.

 

>Orlikowski, Wanda J. (1993). "Learning from Notes: Organizational Issues in Groupware Implementation," The Information Society, 9(3):237-250.

 

>Palen, Leysia Ann (1997). "Groupware Adoption and Adaptation," Proceedings CHI97.

 

Palmer, James D., N. Ann Fields and Peggy Lane Brouse (1994). "Multigroup Decision-Support Systems in CSCW," Computer, 27(5):67-72.

 

>Perin, Constance (1991). "Electronic Social Fields in Bureaucracies," Communications of the ACM, 34(12):75-82.

 

>Pickering, Jeanne M. and John Leslie King (1992). "Hardwiring Weak Ties: Individual and Institutional Issues in Computer Mediated Communication," Proceedings of the Conference on Computer Supported Cooperative Work 1992: 356-361.

 

>Pinsonneault, A. and Kenneth L. Kraemer (1990). "Technology and Groups: Assessment of the Empirical Research," in Intellectual Teamwork: Social and Technological Foundations of Cooperative Work, J. Galegher, R.E. Kraut, and C. Edido (eds.), Erlbaum, Hillsdale, NJ, pp. 375-406). [also in Baecker 1993:754-774]

 

Reddy, J.M., B. Chan and S. Finger, "Patterns in design discourse: A case study," ????

 

Reinig, Bruce A., Robert O. Briggs, Morgan M. Shepherd, Jerome Yen, and Jay F. Nunamaker, Jr. (1996). "Affective Rewards and the Adoption of Group Support Systems: Productivity is Not Always Enough," Journal of Management Information Systems, 12(3): 171-185.

 

>Rice, Ronald E., Robert E. Kraut, Colleen Cool, and Robert S. Fish (1994). "Individual, Structural and Social Influences on Use of a New Communication Medium," Academy of Management Best Papers Proceedings 1994.

 

>Robinson, M. (1991). "Computer Supported Co-operative Work: Cases and Concepts," in Readings in Groupware and Computer Supported Cooperative Work: Assisting Human-Human Collaboration, Ronald M. Baecker (ed.), Morgan Kaufmann, San Mateo, CA: 29-49.

 

>Rogers, Yvonne (1994). "Exploring Obstacles: Integrating CSCW in Evolving Organizations," Proceedings of the Conference on Computer Supported Cooperative Work 1994, Association of Computing Machinery.

 

Romm, Celia T. and Nava Pliskin (1997). "Toward a Virtual Politicking Model," Communications of the ACM, 40(11): 95-100.

 

>Romm, Celia T. and Nava Pliskin (1996). "Email as a Facilitator of Power Plays: Analysis of Political Events at a University." [http://hsb.baylor.edu/ramsower/acis/papers/pliskin.htm]

 

Rouncefield, Mark, Stephen Viller, John A. Hughes and Tom Rodden (1995). "Working with ‘Constant Interruption’: CSCW and the Small Office," The Information Society, 11(3):173-199.

 

Sambamurthy, V. and Marshall Poole (1993). "The Effects of Variations in GDSS Capabilities on Decision-Making Processes in Groups," Small Group Research, 24(4): 523-547.

 

>Santoro, G.M. (1995). "What is Computer Mediated Communication?" in Computer Mediated Communication and the Online Classroom. Vol 1: Overview and Perspectives, Z.L. Berge and M.P. Collins (eds.), Hampton, Cresskill, NJ, pp. 11-28.

 

Satzinger, John W. and Lorne Olfman (1995). "Computer Support for Group Work: Perceptions of the Usefulness of Support Scenarios and End-User Tools," Journal of Management Information Systems, 11(4): 115-148.

 

Saunders, Carol S., Daniel Robey, and Kelly A. Vaverek (1994). "The Persistence of Status Differentials in Computer Conferencing," Human Communication Research, 20(4): 443-472.

 

>Schmitz, J. and J. Fulk (1991). "Organizational Colleagues, Media Richness, and Electronic Mail: A Test of the Social Influence Model of Technology Use," Communication Research, 18(4):487-523.

 

*Seaman, Carolyn B. and Victor R. Basili (1997). "An Empirical Study of Communication in Code Inspections," Proceedings of the 1997 International Conference on Software Engineering: 96-106.

 

>Seibold, D.R., M.A. Heller, and N.S. Contractor (1994). "Group Decision Support Systems (GDSS): Review, Taxonomy, and Research Agenda," in New Approaches to Organizational Communication, B. Kovacic (ed.), SUNY Press, Albany, NY, pp. 143-168.

 

Short, John, Ederyn Williams and Bruce Christie (1993). "Communication Modes and Task Performance," in Readings in Groupware and Computer Supported Cooperative Work: Assisting Human-Human Collaboration, Ronald M. Baecker (ed.), Morgan Kaufmann, San Mateo, CA: 169-176.

 

Simon, Alan R. and William Marion (1996). Workgroup Computing: Workflow, Groupware and Messaging, McGraw Hill, New York.

 

Spears, Russell and Martin Lea (1994). "Panacea or Panopticon?" Communication Research, 21(4): 427-460.

 

>Sproull, Lee and Sara Kiesler (1991). "Increasing Personal Connections," in Connections: New Ways of Working in the Networked Organization, MIT Press, Cambridge. [also in Baecker 1993: 418-430.

 

Sproull, Lee and Sara Kiesler (1991). Connections: New Ways of Working in the Networked Organization, MIT Press, Cambridge.

 

>Sproull, L. and S. Kiesler (1986). "Reducing Social Context Cues: Electronic Mail in Organizational Communication," Management Science, 32(11):1492-1512. [also in Greif collection: 683-712]

 

>Starr, Brian, Mark S. Ackerman, and Michael Pazzani (1996). "Do-I-Care: A Collaborative Web Agent," Proceedings of CHI96.

 

Steinfield, Charles W. (1986). "Computer-Mediated Communication in an Organizational Setting: Explaining Task-Related and Socioemotional Uses," in Communication Yearbook, vol.9, Margaret L. McLaughlin (ed.), Sage, Beverly Hills.

 

>Stewart, Jason E. (1997). "Single Display Groupware," Proceedings of CHI97.

 

>Storck, J. and Sproull, L. (1995). "Through a Glass Darkly: What do People Learn in Videoconferences," Human Communication Research, 22(2):197-219.

 

>Sudweeks, Fay and Sheizaf Rafaeli (1995). "How Do You Get A Hundred Strangers to Agree: Computer Mediated Communication and Collaboration," in Computer Networking and Scholarship in the 21st Century University, T.M. Harrison and T.D. Stephen (eds.),

SUNY Press. [ftp://ftp.arch.su.edu.au/pub/projectH/papers/sud-raf.strangers.txt]

 

>Swigger, Kathleen M. and Robert Brazile (1995). "Evaluating Group Effectiveness through a computer-supported cooperative training environment," International Journal of Human Computer Studies, 43:523-538.

 

>Tang, J.C. (1991). "Findings from Observational Studies of Collaborative Work," International Journal of Man Machine Studies, 34(2):143-160. [also in Greenberg 1991]

 

Tatar, Deborah G., Gregg Foster and Daniel G. Bobrow (1990). "Design for conversation: lessons from Cognoter," International Journal of Man-Machine Studies, 34:185-209. [also in Greenberg 1991, Baecker 1993: 596-608]

 

Taylor, Jacqueline (1997). "Using online seminars to demonstrate the social psychological impacts of computer-mediated communication systems," Proceedings of the Conference on Integrating Technology into Computer Science Education 1997, SIGCSE Bulletin, 29(3): 80-84.

 

Telleen, Steven L. (?) "IntraNets and Adaptive Innovation: The Move from Control to Coordination in Today's Organizations," http://www.amdahl.com/doc/products/bsg/intra/adapt.html

 

>Thomas, Peter J. (1996). CSCW Requirements and Evaluation, Springer, New York.

 

>Tollmar, Konrad, Ovidiu Sandor, and Anna Schomer (1996). "Supporting Social Awareness @ Work Design and Experience," Proceedings of the Conference on Computer Supported Cooperative Work 1996: 298-307.

 

Tuckman, B.W. (1965). "Developmental Sequence in Small Groups," Psychological Bulletin, 63(6): 384-399.

 

>Turoff, Murray (1989). "Computer-Mediated Communication Requirements for Group Support (Excerpts)," in Readings in Groupware and Computer Supported Cooperative Work: Assisting Human-Human Collaboration, Ronald M. Baecker (ed.), Morgan Kaufmann, San Mateo, CA: 407-417.

 

>Tyre, Marcie J. and Wanda J. Orlikowski (1994). "Windows of Opportunity: Temporal Patterns of Technological Adaptation in Organizations," Organization Science, 5(1):98-118.

 

Valacich, Joseph S. and Charles Schwenk (1995). "Devil’s Advocacy and Dialectical Inquiry Effects on Face-to-Face and Computer-Mediated Group Decision Making," Organizational Behavior and Human Decision Processes, 63(2): 158-173.

 

Valacich, Joseph S., Alan R. Dennis and J.F. Nunamaker (1991). "Electronic Meeting Support: the GroupSystems Concept," in Computer-Supported Cooperative Work and Groupware, Saul Greenberg (ed.), Academic Press, San Mateo, CA: 133-154.

 

>Viller, Stephen (1991). "The Group Facilitator: A CSCW Perspective," in Readings in Groupware and Computer Supported Cooperative Work: Assisting Human-Human Collaboration, Ronald M. Baecker (ed.), Morgan Kaufmann, San Mateo, CA: 145-152.

 

>Walther, J.B. (1997). "Group and Interpersonal Effects in International Computer-Mediated Collaboration," Human Communication Research, 23(3):342.

 

>Walther, J. (1996). "Computer-Mediated Communication: Impersonal, Interpersonal and Hyperpersonal Interaction," Communication Research, 23(1):3-43.

 

>Walther, J.B. (1995). "Relational Aspects of Computer-Mediated Communication: Experimental Observations over Time," Organization Science, 6(2):186-203.

 

Walther, Joseph (1994). "Anticipated Ongoing Interaction Versus Channel Effects on Relational Communication in Computer-Mediated Interaction," Human Communication Research, 20(4):473-502.

 

>Walther, J.B., Jeffrey F. Anderson and David W. Park (1994). "Interpersonal Effects of Computer Mediated Interaction: A Meta-Analysis of Social and Anti-Social Communication," Communication Research, 21(4):460.

 

Walther, J.B. (1992). "Interpersonal Effects in Computer-Mediated Interaction: A Relational Perspective," Communication Research, 19(1):52-90.

 

>Weedman, Judith (1991). "Task and non-task functions of a computer conference used in professional education: a measure of flexibility," International Journal of Man-Machine Studies, 34:303-318.

 

>Weisband, S.P., S.K. Schneider, and T. Connolly (1995). "Computer-Mediated Communication and Social Information: Status Salience and Status Differences," Academy of Management Journal, 38(4):1124-1151.

 

Wellens, A.R. (1993). "Group Situation Awareness and Distributed Decision Making," in Individual and Group Decision Making, N.J. Castellan, Jr. (ed), Lawrence Erlbaum, Hillsdale, NJ, pp. 267-293.

 

Whittaker, Steve, Jerry Swanson, Jakov Kucan,and Candy Sidne (1997). "TeleNotes: Managing Lightweight Interactions in the Desktop," ACM Transactions on Computer-Human Interaction, 4(2): 137-168.

 

>Whittaker, Steve (1996). "Talking to Strangers: An Evaluation of the Factors Affecting Electronic Collaboration," Proceedings of the Conference on Computer Supported Cooperative Work 1996: 409-418.

 

>Whittaker, Steve and Heinrich Schwarz (1995). "Back to the Future: Pen and Paper Technology Supports Complex Group Coordination," Proceedings of CHI95.

 

Winograd, Terry (1988). "A Language/Action Perspective on the Design of Cooperative Work," in Computer Supported Cooperative Work: A Book of Readings, Irene Greif (ed.), Morgan Kaufmann, San Mateo, CA: 623-653.

 

Zigurs, Ilze and Kenneth A. Kozar (1994). "An Exploratory Study of Roles in Computer-Supported Groups," MIS Quarterly, September 1994: 277-297.

 

 

 

On Order from ILL/Uncover/Publishers

 

Ancona, D. and D. Caldwell (1992). "Demography and Design: Predictors of New Product Team Performance," Organization Science, 3(3): 321-341. [ILL - Clark]

 

Goodman, P.S. and D.P. Leyden (1991). "Familiarity and Group Productivity," Journal of Applied Psychology, 76: 578-586. [Founders Hall]

 

Oakes, P.J., S.A. Haslam, B. Morrison, and D. Grace (1995). "Becoming an In-Group: Reexamining the Impact of Familiarity on Perceptions of Group Homogeneity," Social Psychology Quarterly, 58: 52-61. [ILL - Worc. State, Clark, Holy Cross]

 

Savicki, Victor (1997). "Effects of Instructions on Computer-Mediated Communication,"

Computers in Human Behavior, 14(1): 163-***. [ordered ILL - Holy Cross]

 

Savicki, Victor (1996). "Gender and Group Composition in Small Task Groups Using ***," Computers in Human Behavior, 12(2): 209- ***. [ordered ILL - Holy Cross]

 

 

 

Located but not yet copied/ordered

 

Baecker, Ronald (1995). Readings in Human Computer Interaction, ????? [WPI reserve]

 

Barnes, S. and L.M. Greller (1994). "Computer-Mediated Communication in the Organization," Communication Education, 43:129-142. [Fitchburg State]

 

Bowers, CSCW94.

 

Caouette, M. J. J. (1995). "The Impact of Group Support Systems (GSS) on the Stages of Development of Corporate Teams: A Field Study," Doctoral Dissertation, New York University. [FirstSearch Diss database]

 

Cheseboro, J.W., and D.G. Bonsall (1989). Computer Mediated Communication: Human Relationships in a Computerized World, University of Alabama Press, Tuscaloosa, AL. [Fitchburg State, Western NE College]

 

Dennis, Alan R., Jay F. Nunamaker, Jr. And Douglas R. Vogel (1991). "A Comparison of Laboratory and Field Research in the Study of Electronic Meeting Systems," Journal of Management Information Systems, 7(3):107-135. [WPI- PER]

 

DeSanctis, G. and B. Gallupe (1987). "A Foundation for the Study of Group Decision Support Systems," Management Science, 33(5): 589-609.

 

Easterbrook, S. (ed) (????). CSCW: Cooperation or Conflict, CSCW Series: Springer-Verlag, London. [Fitchburg State]

 

Easton, George K., Joey F. George, Jay F. Nunamaker, Jr., and Mark O. Pendergast (1990). "Using Two Different Electronic Meeting System Tools for the Same Task: An Experimental Comparison," Journal of Management Information Systems, 7(1):???? [WPI-PER - have first page]

 

Fulk, Janet and Charles Steinfield (eds.) (1990). Organizations and Communication Technology, Sage Publications, Newbury Park, CA. [Fitchburg State]

 

Gersick, C.J.G (1989). "Marking Time: Predictable Transitions in Task Groups," Academy of Management Journal, 32(2): 274-309. [WPI FICHE]

 

Gersick, C.G. (1988). "Time and Transition in Work Teams: Towards a New Model of Group Development," Academy of Management Journal, 31(1): 9-41. [WPI FICHE]

 

Hall, J. and M.S. Williams (1966). "A Comparison of Decision-Making Performance in Established and Ad Hoc Groups," Journal of Personality and Social Psychology, 3: 214-222. [Assumption, Clark, Fitch. State, Holy Cross, Umass Med]

 

Harasim, L, S.R. Hiltz, L. Teles, and M. Turoff (1995). Learning Networks: A Field Guide to Teaching and Learning Online, MIT Press, Cambridge, MA. [North Adams State College]

 

Hare, A.P. (1976). Handbook of Small Group Research, Free Press, New York. [WPI has 1962 edition HM131 H25]

 

Hollingshead, A.B. (1993). Information, Influence, and Technology in Group Decision Making, Doctoral Dissertation, University of Illinois at Urbana Champaign, Dissertation Abstracts International, 54(05), B2809. [FirstSearch Diss database]

 

Johansen, R., D. Sibbet, S. Benson, A. Martin, R. Mittman, and P. Saffo (1991). Leading Teams: How Teams Can Use Technology and Group Process Tools to Enhance Performance, Addison Wesley OD Series, New York. [Worc. Public, Fitchburg State]

 

Johnson, P. C. (1994). "Newly-Formed Group Results: A Study of Computer-Supported Group Performance and Non-Computer-Supported Group Performance Within and Between Groups," Doctoral Dissertation, University of Oklahoma. [FirstSearch Diss database]

 

Lam, Simon S.K. (1997). "The Effects of Group Decision Support Systems and Task Structures on Group Communication and Decision Quality," Journal of Management Information Systems, 13(4): 193-215. [WPI PER - have first 2 pages]

 

Malone, T.W. and K. Crowston (1994). "The Interdisciplinary Study of Coordination," ACM Computing Surveys, 26(1): 87-119. [WPI FICHE ?]

 

Markus, M. Lynne and Mark Keil (1994). "If We Build It, They Will Come: Designing Information Systems That People Want to Use," Sloan Management Review, 35(4):11-25. [WPI-FICHE]

 

Nunamaker, Jay F., Jr., Robert O. Briggs, Daniel D. Mittleman, Douglas R. Vogel, and Pierre A. Balthazard (1997). "Lessons from a Dozen Years of Group Support Systems Research: A Discussion of Lab and Field Findings," Journal of Management Information Systems, 13(3): 163-207. [WPI PER - have first two pages]

 

Poole, M.S., M. Holmes, and G. DeSanctis (1991). "Conflict Management in a Computer Supported Meeting Environment," Management Science, 37(8): 926-953. [WPI FICHE]

 

Rice, R.E., P. Hart, J. Torobin, D. Shook, J. Tyler, L. Svenning, and J. Ruchinskas (1992). "Task Analyzability, Use of New Media, and Effectiveness: A Multi-site Exploration of Media Richness," Organization Science, 3(4): 475-500. [Clark]

 

Rice, R. and G. Love (1987). "Electronic Emotion: Socioemotional Content in a Computer-Mediated Communication Network," Communication Research, 14(1):85-108. [Fitchburg State]

 

Shepherd, Morgan M., Robert O. Briggs, Bruce A. Reinig, Jerome Yen,and Jay F. Nunamaker, Jr. (1996). "Invoking Social Comparison to Imrpove Electronic Brainstorming: Beyond Anonymity," Journal of Management Information Systems, 12(3):155-170. [WPI-PER]

 

Siegel, J., V. Dubrovsky, S. Kiesler, and T.W. McGuire (1986). "Group Processes in Computer-Mediated Communication," Organizational Behavior and Human Decision Processes, 37, 157-187. [WPI-PER]

 

Smith, Jill Y. and Michael T. Vanecek (1990). "Dispersed Group Decision Making Using Nonsimultaneous Computer Conferencing: A Report of Research," Journal of Management Information Systems, 7(2):71-92. [WPI-PER - have first page]

 

Valacich, J.S., A.R. Dennis, and T. Connolly (1994). "Idea Generation in Computer-Based Groups: A New Ending to an Old Story," Organizational Behavior and Human Decision Processes, 57: 448-467. [WPI -PER]

 

Yates, J. and W.J. Orlikowski (1992). "Genres of Organizational Communication: A Structurational Approach to Studying Communication and Media," Academy of Management Journal, 17(2):299-326. [WPI-FICHE]

 

 

 

 

 

Need to locate

 

Adrianson, L. and E. Hjelmquist (1991). "Group processes in face-to-face and computer-mediated communication," Behaviour and Information Technology, 10:281-296.

 

Arrow, H. and J.E. McGrath (1993). "Membership Matters: How Member Change and Continuity Affect Small Group Structure, Process, and Performance," Small Group Research, 24(3): 334-361. [no WPI]

 

Baym, N. (1996). "[Excerpt from] Agreement and Disagreement in a Computer Mediated Group," Research on Language and Social Interaction, 29:315-346. [noWPI, no UnCover]

 

Burke, K. and L. Chidambaram (1995). "Developmental Differences between Distributed and Face-to-Face Groups in Electronically Supported Meeting Environments: An Exploratory Investigation," Group Decision and Negotiation, 4(3).

 

Burke, K. (1994). "Developmental Processes and Performance in Groups Using an Electronic Meeting System: A Comparison of Face-to-Face, Synchronous, and Asynchronous Meeting Environments," Unpublished doctoral dissertation, University of Hawaii, Honolulu, HI.

 

Clapper, D.L., E.R. McLean, and R.T. Watson (1991). "An Experimental Investigation of the Effect of a Group Decision Support System on Normative Influence in Small Groups," International Conference on Information Systems, New York.

 

Culnan, Mary J. and M. Lynne Markus (1987). "Information Technologies" in Handbook of Organizational Communication: An Interdisciplinary Perspective, Frederick Jablin, et al (eds.), Sage Publications, Newbury Park, CA, pp. 420-443.

 

Daly, B.L. (1993). "The Influence of Face-to-Face versus Computer-Mediated Communication Channels on Collective Induction," Accounting, Management, and Information Technologies, 3:1-22.

 

Dennis, A.R., A.C. Easton, G.K. Easton, J.F. George, and J.F. Nunamaker, Jr. (1990). "Ad Hoc Versus Established Groups in an Electronic Meeting System Environment," Proceedings of the 23rd Hawaii International Conference on System Sciences, III: 23-29. [no WPI - has 1968, 1989, 1993]

 

Dennis, A.R. and J.S. Valacich (1993). "Computer Brainstorms: More Heads are Better than One," Journal of Applied Psychology, 78(4): 531-537. [Holy Cross, Assumption, Quinsig, Worc. State]

 

Dubrovsky, V.J., S. Kiesler, and B.N. Sethna (1991). "The Equalization Phenomenon: Status Effects in Computer-Mediated and Face-to-face Decision Making Groups," Human Computer Interaction, 6:119-146. [no Uncover]

 

Easterbrook, S.M., E.E. Beck, J.S. Goodlet, L. Plowman, M. Sharples and C.C. Wood (1993). "A Survey of Empirical Studies of Conflict," in Computer Supported Cooperative Work, S. Easterbrook (ed.), Springer-Verlag, New York, pp. 1-66.

 

Ferraro, Anne, Edwin Rogers, and Cheryl Geisler, "Team Learning through Computer Supported Collaborative Design"

 

Fulk, J., J. Schmitz, and D. Ryu (1995). "Cognitive Elements in the Social Construction of Communications Technology," Management Communication Quarterly, 8(3):259-288.

 

Fulk, J., J.A. Schmitz, and D. Schwaltz (1992). "The Dynamics of Context-Behavior Interactions in Computer-Mediated Communication," in Contexts of Computer Mediated Communication, M. Lea (ed.), Harvester Wheatsheaf, London, pp. 7-29.

 

Gallupe, R.B., L.M. Bastianutti, and W.H. Cooper (1991). "Unlocking Brainstorms," Journal of Applied Psychology, 76:137-142.

 

Gallupe, R.B., A.R. Dennis, W.H. Cooper, J.S. Valacich, C.M. Bastianutti, and J.F. Nunamaker, Jr. (1992). "Electronic Brainstorming and Group Size," Academy of Management Journal, 35:350-369.

 

Gallupe, R.B., W.H. Cooper, M.L. Grise, and L.M. Bastianutti (1994). "Blocking Electronic Brainstorms," Journal of Applied Psychology, 79:77-86.

 

Grudin, Jonathan (1989). "Why Groupware Applications Fail: Problems in Design and Evaluation," Office, Technology and People, 4(3):245-264. [same as "Why CSCW Applications Fail: Problems in the Design and Evaluation of Organizational Interfaces" cscw88:85-93????]

 

Hiltz, S. R. and K. Johnson (1990). "User Satisfaction with Computer-Mediated Communication Systems," Management Science, 36(6): 739-764.

 

Honeycutt, Lee. "Groupware '95: The Convergence of Collaborative Technologies and the World Wide Web," Compter-Mediated Communication Magazine [online]

 

Kiesler, S., D. Zubrow, and A.M. Moses (1985). "Affect in Computer-Mediated Communication: An Experiment in Synchronous Terminal-to-Terminal Discussion," Human-Computer Interaction, 1: 77-104.

 

Kraemer, KL and King, J.L. (1988). "Computer Based Systems for Cooperative Work and Group Decision Making," ACM Computing Surveys, 20(2): 115-146.

 

Levine, J.M. and R. Moreland (1990). "Progress in Small Group Research," Annual Review of Psychology, 41:585-634. [WPI has, but not on PER shelf]

 

Lloyd, Peter (ed.) (1994). Groupware in the 21st Century: Computer Supported Cooperative Working Toward the Millennium, Praeger, Westport, CT. [no WPI]

 

Markus, L.M, T.K. Bikson, M. El-Shinnawy, and L.L Soe (1992). "Fragments of your Communication: Email, Vmail, and Fax," The Information Society, 8:207-226. [no WPI, Uncover $22]

 

Markus, M.L. (1987). "Towards a ‘Critical Mass’ Theory of Interactive Media: Universal Access, interdependence, and diffusion," Communication Research, 14: 491-511.

Matheson, K. and M.P. Zanna (1988). "The Impact of Computer-Mediated Communication on Self-Awareness," Computers and Human Behavior, 4:221-233.

 

McGrath, J.E. and A.B.Hollingshead (1993). "Putting the 'Group' Back in Group Support Systems. Some Theoretical Issues about Dynamic Processes in Groups with Technological Enhancements," in Group Support Systems, L.M. Jessup and J.S.Valacich (eds.), Macmillan, New York, pp. 78-96. [no WPI]

 

McGrath, J.E. and D.H. Gruenfeld (1993). "Toward a Dynamic and Systematic Theory of Groups: An Integration of Siz Temporally Enriched Perspectives," in The Future of Leadership Research: Promise and Perspective, M.M. Chemers and R. Ayman (eds.), Academic Press, Orlando, FL: 217-244. [no WPI]

 

McGrath, J.E. and A.B. Hollingshead (1994). Groups Interacting with Technology, Sage Publications, Thousand Oaks, CA. [no WPI]

 

McGrath, J.E. (ed.) (1988). The Social Psychology of Time, Sage, Newbury Park, CA. [get Moreland and Lewis article, Moreland and Levine]

 

McGrath, J.E. (1984). Groups: Interaction and Performance, Prentice Hall, Englewood Cliffs, NJ.

 

McGuire, T.W., S. Kiesler, and J. Siegel (1987). "Group and Computer-Mediated Discussion Effects in Risk Decision Making," Journal of Personality and Social Psychology, 52:917-930.

 

McLeod, P.L. (1992). "An Assessment of the Experimental Literature on Electronic Support of Group Work: Results of a Meta-Analysis," Human-Computer Interaction, 7: 257-280.

 

Metz, J.M. (1994). "Computer-Mediated Communication: Literature Review of a New Context," IPCT, Interpersonal Computing and Technology, an Electronic Journal for the 21st Century, 2(2):31-49. [no WPI]

 

Monk, A.F., J. Scholtz, B. Buxton, D. Frohlich, S. Bly, and S. Whittaker (1996). "Criteria for Effective Groupware," Human Factors in Computer Systems, CHI96 Conference Companion, ACM: 157-8.

 

Newcomb, T.M. (1961). The Acquaintance Process, Holt, Rinehart and Winston, New York. [no WPI]

 

Pickering, Jeanne and John Leslie King (1992). "Hardwiring Weak Ties: The Individual and Institutional Issues in Computer-Mediated Communication," Proceedings of the Conference on Computer Supported Cooperative Work, 1992, Toronto, Canada, ACM Press, New York.

 

Postmas, T., R. Spears, and M. Lea (1995). "The Emergence and Development of Group Norms in Computer-Mediated Communication," submitted?????

 

Rice, Ronald E. (1992). "Contexts of Research on Organizational Computer-Mediated Communications: A Recursive Review," Contexts of Computer-Mediated Communication, Martin Lea (ed.), Harvester Wheatsheaf, New York.

 

Ruhleder, Karen (1995). "Computerization and Changes to Infrastructures for Knowledge Work," The Information Society, 11(2):131-144. [no WPI]

 

Ryu, D. and J. Fulk (1991). "Group Cohesiveness and Perceptions of Media Richness in the Workplace," International Communication Association Annual Meeting, Chicago. [no FastDoc]

 

Smilowitz, M., C.D. Compton, and L. Flint (1988). "The Effect of Computer Mediated Communication on an Individual’s Judgement: A Study Based on the Methods of Asch’s Social Influence Experiment," Computers in Human Behavior, 4:311-321.

 

Sproull, L. and S. Kiesler (1995). "Computers, Networks, and Work," Scientific American, 6 Special Issue(1):128-139. [no WPI]

 

Sproull, L. and S. Kiesler (1991). "A Two-Level Perspective on Electronic Mail in Organizations," Journal of Organizational Computing, 2(1): 125-134. [no WPI, no FastDoc]

 

Steeples, C., C. Unsworth, M. Bryson, P. Goodyear, P. Riding, S. Fowell, P. Levy and C. Duffy (1996). "Technological Support for Teaching and Learning: Computer-Mediated Communications in Higher Education," Computers in Education, 26(1-3):71-80. [no WPI]

 

Stevenson, Ted (1993). "Groupware: Are We Ready?," PC Magazine, 12(11):267-270. [no WPI]

 

Straus, S.G. and J.E. McGrath (1994). "Does the Medium Matter? The Interaction of Task Type and Technology on Group Performance and Member Reactions," Journal of Applied Psychology, 79:87-97.

 

Swigger, K., R. Brazile, and D. Shin (1995). "Teaching Computer Science Studnets How to Work Together," Proceedings of the Conference on Computer Supported Cooperative Learning.

 

Walther, J.B. and J.K. Burgoon (1992). "Relational Communication in Computer-Mediated Interaction," Human Communication Research, 19:50-88.

 

Weisband, S.P. (1992). "Group Discussion and First Advocacy Effects in Computer-Mediated and Face-to-Face Decision Making Groups," Organizational Behavior and Human Decision Processes, 53:352-380.

 

Werry, C.C. (1996). "Linguistic and Interactional Features of Internet Relay Chat," in Computer-Mediated Communication: Linguistic, Social, and Cross-Cultural Perspectives, S. Herring, John Benjamins, pp, 47-63. [no WPI]

 

Wheelan, S.A. (1994). Group processes: A developmental perspective, Allyn & Bacon, Boston, MA.

 

Wittenbaum, G.M. and G. Stasser (1996). "Management of Information in Small Groups," in What’s Social About Social Cognition? Social Cognition Research in Small Groups, J.L. Nye and A.M. Brower (eds.), Sage, Thousand Oaks, CA: 3-28. [no WPI]

 

Zigurs, I., M.S. Poole and G. DeSanctis (1988). "A Study of Influence in Computer Mediated Communication," MIS Quarterly, 12(4): 625-644. [WPI should have, but only 1990 -> on shelf]

 

 

 

 

 

 

 

 

Related Readings (Groups, etc.) - HAVE

 

>Clark, Herbert H. and Susan E. Brennan (1991). "Grounding in Communication," in Readings in Groupware and Computer Supported Cooperative Work: Assisting Human-Human Collaboration, Ronald M. Baecker (ed.), Morgan Kaufmann, San Mateo, CA.

 

Davis, James H. (1992). "Some Compelling Intuitions about Group Consensus Decisions, Theoretical and Empirical Research, and Interpersonal Aggregation Phenomena: Selected Examples, 1950-1990," Organizational Behavior and Human Decision Processes, 52: 3-38.

 

Jay, Antony (1976). "How to Run A Meeting," in Readings in Groupware and Computer Supported Cooperative Work: Assisting Human-Human Collaboration, Ronald M. Baecker (ed.), Morgan Kaufmann, San Mateo, CA.

 

Jewett, Tom and Rob Kling (1991). "The Dynamics of Computerization Social Science Research Team: A Case Study of Infreastructure, Strategies and Skills," Social Science Computer Review, 9(2):246-275.

 

Kling, Rob (1993). "Organizational Analysis in Computer Science," The Information Society, 9(2):71-87.

 

Kling, Rob (1996). "Social Relationships in Electronic Forums," Computer Mediated Communications Magazine, July 1996, http://www.december.com/cmc/mag/1996/jul/kling.html.

 

Markus, L. (1981). "Implementation Politics: Top Management Support and User Involvement," Systems, Objectives, Solutions, 1:203-215.

 

Rafaeli, S. and R. LaRose (1993). "Electronic Bulletin Boards and 'Public Goods' Explanations of Collaborative Mass Media," Communications Research, 20(2):277-297.